These are some questions and corresponding answers that we think will be beneficial to potential questions or concerns you may have. If you still have questions, please contact us and we will try to help as soon as possible.
Is it safe to give online?
Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen. The security of the system is continually managed by CDM+ Engage.
What type of bank accounts can I give from?
You can give online from your checking account, MasterCard, Visa, or Discover Card.
Are there fees involved with giving online?
Not to you. You will not pay any fees with an online gift. In addition, online gifts are a more cost efficient way for the church to process donations.
Can I make a one-time contribution?
Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution. For a one-time contribution, you can designate that the contribution should be made immediately or, for both one-time and recurring contributions, you can schedule the contributions to come out of your bank account on the date(s) specified by you.
If I want to set-up a recurring gift, what are my options for frequency of my gift?
For recurring gifts, you have the option of giving weekly, twice a month, every two weeks or once a month.
Can I change my personal information or the frequency of my gift once I have set it up?
Yes. You can change or cancel your contribution at any time before the date of your next contribution. Simply log in to the system using your user name and password and make the necessary changes in the system.
Can I review my donation history online?
Yes. The site will allow you to view the complete history of your contributions, given either online or otherwise. Once you’ve created an account, you will able to contribute immediately.
Will I still receive regular contribution statements from the church?
Yes. The church will continue to send year-end contribution statements to your address on file for tax purposes.
When will contributions be taken from my account?
Contributions will be taken from your specified bank account within 48 business hours of the date you requested. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.
Can I designate my gift to a particular cause?
Yes, you can designate your gift. There is a drop down box to choose which fund you would like your offering to go to.
How will I know that I've set up my gift correctly?
Immediately after submitting your contribution, you will receive an e-mail verifying your contribution.
Does it matter which internet browser I use?
No. Any browser will work.
Will I be able to give to special DCOG campaigns online?
During times when these campaigns are occurring, you will be able to give a one-time contribution to support the given initiative or campaign.
Can I use a debit card?
You can use a debit card from Visa or MasterCard, but true debit check cards are not accepted through the Churchteams system due to the sensitivity of securely requesting a Personal Identification Number (PIN). ACH bank drafts can be used instead for true debits
Online Giving Security & Policies
At Dagsboro Church of God, we use an online database called CDM+ Engage. Their system allows us to provide access to your contribution records and allows you to make donations online. They provide all of the security for the system. This system is used by churches throughout the country and meets or exceeds all security guidelines required by Visa and
MasterCard. CDM+ Engage provides data security using the latest security technology. The system utilizes the most current encryption technology to maintain the security of your data.
When you create your account, you will determine your own login ID and password. If you forget your login ID or password, you can have the system email it to you by entering the email address that you used when you created your account. If you need help or cannot remember the email address you used, you can contact us at email@example.com. You can also change your password at any time. Please help us keep your information safe by protecting your log-in ID. Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information for someone else to see. DCOG will never call you to ask for your login information.
Your information is held securely by the CDM+ Engage system. This information will remain private and will never be given away to third parties, other than to process your scheduled contributions. You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled. Once the contribution has been processed, however, it cannot be cancelled. If you have any problems or questions related to this, please contact us at firstname.lastname@example.org.